Privacy Policy
Effective Date: 27/01/2025
At Scrap Mitra, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website, use our services, or contact us. By using our website (https://scrapmitra.com/), you agree to the terms and practices described in this policy.
- Information We Collect
When you visit our website or use our services, we collect the following types of information:
- Personal Information: When you schedule a doorstep scrap pickup, we collect your:
- Name
- Mobile number
- Pickup address
- Scheduled date for pickup
- How We Use Your Information
The information we collect is used to provide, personalize, and improve our services:
- Service Fulfillment: To process your scrap pickup request and deliver the requested services.
- Customer Support: To respond to your inquiries, requests, or feedback.
- Communication: To send updates or important information related to your scheduled pickup.
- Improvement: To enhance our website, services, and customer experience.
- How We Share Your Information
We will never sell, rent, or trade your personal information. However, we may share your data in the following situations:
Legal Requirements: We may disclose your information when required by law or when necessary to protect our rights, safety, or the rights of others.
- Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
- Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance the user experience. These cookies help us understand website traffic, remember your preferences, and offer a more personalized experience. You can choose to disable cookies in your browser settings, but doing so may affect some features of the website.
- Your Choices
You have the following choices regarding your information:
- Access and Update: You may review, update, or correct your personal information by contacting us.
- Opt-out: If you no longer wish to receive communication from us, you can unsubscribe from our email list or contact us directly to request removal from our communication channels.
- Children’s Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website and update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
- Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
- Email: team@scrapmitra.com
- Phone Number: +91 95825 85515
By using our website, you acknowledge and accept the terms of this Privacy Policy.